Privacy Policy

Effective Date: February 6, 2023

At The Pilates Haus, we respect your privacy and are committed to protecting your personal information. By opting into our SMS messaging service, you agree to the terms outlined in this Privacy Policy regarding how we collect, use, store, and protect your data.

1. Data Collection

When you sign up for our SMS updates, we collect the following personal information:

Name
Email address
Mailing address
Mobile phone number

This information is collected either through our website contact form or through third-party reservation systems.

2. Data Usage

We use your data solely to communicate with you about customer care:

Responding to customer inquiries

We protect your data with secure storage measures to prevent unauthorized access, ensuring that your information remains safe.

3. Data Retention

We will retain your personal information as long as you are subscribed to our SMS service. You may request the deletion of your data at any time by contacting us, and we will promptly remove your information from our system.

4. Message & Data Rates

Message and data rates may apply to the SMS service. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring and message frequency may vary.

5. Opt-Out Process

You can opt out of receiving SMS messages at any time. To unsubscribe from our SMS updates:

Text "STOP" to 727-592-8963
Email info@thepilateshaus with "UNSUBSCRIBE" in the subject line
Or, contact us at 727-592-8963 to opt out.

After unsubscribing, you will receive a final SMS to confirm that you have been removed from our list. We will ensure your mobile number is deleted from our system within 24 hours of your request.

For additional assistance, you can text HELP to 727-592-8963 at any time.

6. Non-Sharing Clause

We do not sell, rent, or share your mobile number or any personal information with third parties for marketing purposes. The Pilates Haus will not share your data with third-party marketers under any circumstances.

However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who help us operate our studio, process payments, or manage communication with you (e.g., booking platforms, email marketing tools).
Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. Security

We take the security of your personal information seriously. We implement physical, administrative, and technical safeguards to protect your data, and we will continually update our security measures as necessary.

8. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can update or correct any inaccuracies in your information.
Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we are required to retain it for legal or financial reasons).
Opt-Out: You may opt out of receiving communications from us at any time by following the unsubscribe instructions included in our emails or contacting us directly.

9. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to track website usage and improve your experience. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of certain features on our site.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about a child under the age of 18, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective when posted on our website with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

13. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal data, please contact us at:

The Pilates Haus
Phone: 727-592-8963
Email: info@thepilateshaus.com
Website: www.thepilateshaus.com